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Chinese-Speaking Business Administrator

About the job

The job holder is expected to provide a comprehensive administration service to Hikvision UK to ensure products as represented by customer orders and sales are delivered in a timely fashion to meet requirements; and to oversee the movement of products throughout the operation, maintaining excellent stock integrity; to support the manager with any other aspects of running the business, as requested.

 

Job Description

 

Responsibilities

Sales Orders Management

  • Maintain customer Price Lists and product prices.
  • Liaise with Purchase and Logistics to ensure product availability, to meet demand.
  • Manage change implementation effectively to minimize the risk of obsolescence.
  • Process customer Sales Orders and prepare shipment/export documentation.
  • Deal quickly with any problems that may delay sales, and liaise with relevant departments.
  • Participate in the management of the CRM process.

 

Logistics Management

 

  • Processing accurate Import and Export documentation to ensure the smooth flow of products in / out of the UK.
  • Liaise with Logistics providers and shipping departments to ensure accurate, timely shipments from suppliers and to customers.

 

Others

  • Support Operations Director r in any other tasks to achieve smooth operation of the business.
  • Liaise and attend meetings with other company employees, as necessary to perform duties and aid business and organisational development.
  • Attend training to develop relevant knowledge and skills.
  • Participate in the monthly review and other meetings where requested to provide input.

 

Required Skills:

  • Professional knowledge of SAP or ERP software
  • Strong Excel skills.
  • Excellent verbal and written communication skills in English and Mandarin
  • Working knowledge of Customer Service and logistics management.
  • Good analytical skills.
  • Able to multitask and prioritise workload.
  • Ability to communicate effectively at all levels of the business.
  • Have customer service and continuous improvement mindset
  • Excellent attention to detail.
  • Flexible/adaptable – able to cope with change.
  • Capable of working under pressure.
  • Self-motivated with a strong record of results.
  • Authorized to work in United Kingdom

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